Shipping policy

Shipping policy

Nasty Products works with supplier partners that ship products directly to customers. Available destinations, shipping methods and charges are shown at checkout. We do not offer shipping to a destination unless an available shipping method is displayed.

Rates and delivery estimates

Shipping charges depend on your destination, the products ordered and the supplier. Where available, supplier transit estimates are displayed with the shipping method. Processing time is separate from transit time. Delivery estimates are not guaranteed delivery dates.

Products from different suppliers may ship separately and have different processing times, shipping charges and arrival dates. Please review the total shipping charge before paying. A faster transit option does not necessarily shorten supplier processing time.

Tracking and delivery

Tracking details will be sent when provided by the supplier. Tracking may take time to show the carrier's first scan. If an order is delayed, missing, damaged in transit or marked delivered but not received, contact us through our Contact page with your order number.

If we cannot meet a stated shipping timeframe, we will contact you about revised timing and cancellation or refund options.

Address changes

Check your shipping address before completing checkout. Contact us immediately if it needs correction. We cannot guarantee changes after processing has started.

International orders

International shipping is available only where supported at checkout. Any import charges not collected at checkout may be payable to your customs authority or carrier. International delivery may be affected by customs processing.

Returns

Please see our Return and refund policy before sending a return. Do not use the address on the parcel as a return address unless we specifically instruct you to do so.